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NEED A VISUAL?
Bad belt huh? Give this video a watch to get your turntable spinning again!
Time to replace that worn down needle? Check out these quick instructions to get you spinning again!
Frequently Asked Questions
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Returns & Warranty
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Use & Care
Please read Use & Care Instructions in its entirety prior to setting up and operating your Crosley Product.
NOTE: As with any electronics maintenance, always unplug the unit from the power outlet to prevent the risk of electrical shock. Routine Maintenance
- Needles
- Needles can last up to a 1000 hours depending on the condition of the records. We recommend cleaning your needle by using compressed air or a stylus brush to remove dust and debris as needed.
- Replacement needles can be purchased at www.crosleyonline.co.uk or by contacting our Customer Service Team at crosleysupport@lasgo.co.uk, we aim to respond to all customer service tickets within 48hrs Monday-Friday
- Instructions on how to properly install needles are available at www.crosleyonline.co.uk/product-support under the heading ‘Need a Visual?’
- Belts
- Wobble, sway, or speed related issues are generally caused by a worn or old belt.
- Replacement belts can be purchased at www.crosleyonline.co.uk or by contacting our Customer Service Team at crosleysupport@lasgo.co.uk, we aim to respond to all customer service tickets within 48hrs Monday-Friday
- Instructions on how to properly install belts are available at www.crosleyonline.co.uk/product-support under the heading ‘Need a Visual?’
NOTE: Needles and Belts are consumable items that will need to be replaced as part of the regular care and maintenance of the product.
- Tape Deck
- Static and hissing on the playback of the cassette are generally causes of a dirty tape deck. We recommend cleaning tape deck assembly at least once every 20 hours of use.
- CD/Recorder Players
- Skipping related issues are generally caused by a dirty CD player. We recommend cleaning CD/Recorder assemblies using a CD lens cleaning kit once a year depending on actual usage of the unit.
- Wood/Veneer Cabinetry
- Dust frequently with a clean, soft, dry, lint-free cloth. Wipe the surface in the direction of the grain to remove dirt and fingerprints. We recommend polishing with Guardsman Furniture Polish© or any furniture polish. We do not recommend the use of aerosol-powered cleaners, polishes that contain silicone, waxes, abrasives, or are oil based.
- ABS Composite Plastic/Vinyl Cabinetry
- Dust frequently with a clean, soft, dry, lint-free cloth. Clean the unit with a slightly damp cloth and mild detergent. Rinse cloth in clear water and wring out, then wipe again to remove detergent residue. To prevent damage use a dry cloth to wipe excess moisture.
- Storage
- Store in a cool and dry location.
- Lock the tone arm using the latch on the tone arm rest.
- Keep all accessories with the unit i.e. manual, power adapters, etc.
- Do not stack anything on top of the unit.